8 Questions to Ask Before Hiring a Digital Agency

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Tips for Making the Right Decision for Your Organization

If you are interested in working with a digital agency, you may be wondering where to start. You know that partnering with an agency can help you overcome your challenges and realize your next-level business goals, but you are unsure of how to select the right partner.

The following questions are a good place to begin the conversation.

 

1. Does your agency work with any partners?

Look for a digital marketing agency that knows what they do best and sticks to it, rather than tries to be all things to all people. Your agency’s partnerships with other businesses can drive value for your organization and expand the suite of services available to you. Your agency’s partners also speak to their credibility, trust, and reputation within the industry.

 

2. Have you demonstrated success in your industry?

Ask your prospective agency for examples of successful campaigns and projects. Consider whether they have been recognized for excellence in their industry by their peers as well as by their clients. Your prospective agency should be able to share testimonials and feedback from past and current clients.

 

3. Have you been successful in working with clients similar to me?

Ask the agency to describe their track record with companies similar to yours in size, industry, and objectives. They should be able to point you to specific case studies, portfolios, or reviews that give you a sense of their work and past successes.

 

4. What values guide your work as a company?

When selecting any partner for your organization, consider whether their mission and values align with yours. This will be an important indicator of how well you will work together in the long term.

 

5. Can you describe your process for helping my business meet its marketing goals?

Some agencies will give you a cookie-cutter response to how they plan to meet your marketing goals. Beware of vague and generic descriptions of strategy and instead look for an agency to offer detailed and specific process steps that are relevant to your business.

 

6. What technology do you use?

To get the most ROI out of your marketing budget, your agency should be using the most relevant and advanced digital marketing tools and technologies available. It is not enough for an agency to just be creative—their efforts must be guided by data.

 

7. When will I see results?

Consider it a red flag if an agency promises immediate results. The success of your marketing campaign will rely on building a strong foundation, and that takes time.

 

8. How will you measure the success of my campaign? 

Because digital marketing wins do not happen overnight, you may be concerned about how you will know if your campaign is working. Your agency should have a plan in place to demonstrate measurable results along the way as well as to use data to make informed decisions.

 

If you are looking for a digital marketing agency, Company 119 would love to have a conversation. We will answer all of your questions to help you determine if we are a good fit.

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