Forbes put out a great article that fits right in line with our recent Coffee Cup conversations dealing with chatbots that deals with tips for implementing chatbots, and then talks about the risk of chatbots eliminating human jobs in the future.
Here are some of the tips they suggested for implementing chatbots for your business:
We go into much more detail about each tip on today’s episode of The Coffee Cup!
Will chatbots replace humans? For many applications, the answer is probably. But for now, chatbots can enhance the user experience on your site, and if used properly, you can have great success when you add chatbots to your web presence.
Company 119 helps companies in Cleveland with digital marketing strategies like adding chatbots. If you need help getting the best user experience possible from your web identity, contact us today and let us help you make the most out of your digital identity.